Introduction
Performance Expectations for HR Business PartnersPart 1

- Key Skills
- Developmental priorities
- Build your skill as a strategic contributor
- Track metrics line managers value
- Learn about your industry and business
- Continually ask how HR can make a difference
- Demonstrating your skill as a business leader and HR professional
- Perform to gain trust and confidence of organization leaders

Tea Break
Performance Expectations for HR Business PartnersPart 2

- Key Skills
- Developmental priorities
- Build your skill as a strategic contributor
- Track metrics line managers value
- Learn about your industry and business
- Continually ask how HR can make a difference
- Demonstrating your skill as a business leader and HR professional
- Perform to gain trust and confidence of organization leaders

Lunch Break
Internal Consulting SkillsPart 1

- Process vs. expert consulting
- Alignment with the internal client organization
- Using questions effectively
- Develop relationships with business leaders
- Five-step internal consulting process (steps 1-2)
- Interviewing and information gathering
- Presenting your ideas effectively to align with the needs of the organization
- Five-step internal consulting process (steps 3-5)

Tea Break
Internal Consulting SkillsPart 2

- Process vs. expert consulting
- Alignment with the internal client organization
- Using questions effectively
- Develop relationships with business leaders
- Five-step internal consulting process (steps 1-2)
- Interviewing and information gathering
- Presenting your ideas effectively to align with the needs of the organization
- Five-step internal consulting process (steps 3-5)

Wrap Up & Action Planning
Internal Consulting SkillsPart 3

- Process vs. expert consulting
- Alignment with the internal client organization
- Using questions effectively
- Develop relationships with business leaders
- Five-step internal consulting process (steps 1-2)
- Interviewing and information gathering
- Presenting your ideas effectively to align with the needs of the organization
- Five-step internal consulting process (steps 3-5)

Tea Break
Business Acumen

- Why business acumen is essential for HR business partners
- Business models
- Cash flow compared to profits

Lunch Break
Align Projects with Strategic DirectionPart 1

- Definition and use
- Elements to consider
- Components of an effective business case
- Presenting your business case

Tea Break
Align Projects with Strategic DirectionPart 2

- Definition and use
- Elements to consider
- Components of an effective business case
- Presenting your business case

Leadership Skills for HR Business Partners

- Build your skills as a strategic contributor
- Track metrics that managers value
- Ensure traditional HR role is running smoothly
- Learn about the organization and the mission
- Continually ask “How can HR make a difference?”
- Move away from the “policing” role
- Move toward a “partnership” role
- Build on the basics to ensure a strategic focus

Wrap Up